Welcome to Elope Store! We’re thrilled to have you join us on your magical costume adventure. Our Terms and Conditions are designed to ensure a transparent, fair, and enchanting experience for all our customers. By accessing our website at holidaycostumesale.com or making a purchase, you agree to these terms. Please read them carefully to understand your rights and responsibilities, as well as ours. If you have any questions, feel free to reach out to our magical support team at [email protected].
🎭 1. Introduction to Elope Store
At Elope Store, we specialize in bringing joy and creativity to your life through a wide range of costumes and accessories. Our target audience includes costume enthusiasts, party planners, Disney fans, and anyone looking to relive the fun of the 90s or explore alien themes. Our website reflects a playful, nostalgic, and magical style, focusing on products like 101 Dalmatians Costumes, 90’s Accessories, Adult Disney Costumes, and more. We’re committed to providing high-quality, imaginative items that make every moment special.
Our store is operated from 1569 Winding Way, PHILADELPHIA, US 19019, and we ship globally, excluding some Asian countries and remote areas. By using our site, you acknowledge that you’re at least 18 years old or have parental consent if underage. We reserve the right to update these terms at any time, so check back periodically for changes.
🛍️ 2. User Obligations and Responsibilities
To keep the magic alive for everyone, we ask that you:
- Provide accurate and complete information when creating an account or placing an order. This includes your name, email, shipping address, and payment details.
- Use the website only for lawful purposes and avoid any activities that could harm our systems or other users, such as hacking or fraud.
- Respect our intellectual property—don’t copy, distribute, or misuse any content from our site without permission.
- Monitor your account for any unauthorized use and report it immediately to us.
- Understand that you’re responsible for any costs or damages arising from your misuse of the site or violations of these terms.
If we suspect any fraudulent activity, we may suspend or terminate your access to protect our community.
🎨 3. Products and Services Description
Our product lineup is all about fun and fantasy! We offer:
- Costumes: From Adult Buzz Lightyear Costumes to Aladdin Costumes, each item is crafted for quality and authenticity. Note that costumes are for entertainment and may not be suitable for all body types—check sizing guides carefully.
- Accessories: Items like Alien Accessories and 90’s Accessories complement your look but are sold as-is unless defective.
- Masks: Products such as Alien Masks are subject to health and safety restrictions; once opened, they generally cannot be returned unless defective.
We strive to display products accurately, but colors and sizes may vary slightly due to screen settings. If you receive a defective or incorrect item, contact us within 15 days of delivery for assistance.
Shipping Details: Orders are processed in 1-2 business days. Standard shipping (via DHL or FedEx) costs $12.95 and takes 10-15 days after shipping. Free shipping (via EMS) is available for orders over $50 and takes 15-25 days. We ship worldwide, but some areas may be excluded.
📦 4. Order and Payment Terms
Placing an order is easy and magical! Here’s how it works:
- Order Process: Add items to your cart, review your selection, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.
- Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and we don’t store your payment details on our servers.
- Pricing and Taxes: Prices are listed in USD and include applicable taxes where required. We reserve the right to adjust prices due to errors or changes, but we’ll notify you if this affects your order.
- Order Changes/Cancellations: You can modify or cancel your order within 24 hours of placement by contacting us. After that, orders enter processing and cannot be changed.
- Shipping and Delivery: We’re not liable for delays caused by carriers or customs. If an item is out of stock, we’ll notify you and offer a refund or alternative.
By completing a purchase, you confirm that you have the right to use the payment method provided.
🔒 5. Intellectual Property
All content on our website—including text, images, logos, and product designs—is owned by Elope Store or our licensors and is protected by copyright and trademark laws. You may browse and purchase items for personal use, but you cannot:
- Reproduce, distribute, or create derivative works without our written permission.
- Use our branding for commercial purposes or in a way that causes confusion.
- Upload or share content that infringes on others’ intellectual property rights.
If you believe your IP has been violated on our site, contact us at [email protected] with details, and we’ll investigate promptly.
⚖️ 6. Liability Limitations
While we aim for a flawless experience, we must clarify our limitations:
- Product Use: Our costumes and accessories are intended for entertainment and casual use. We’re not liable for injuries or damages resulting from misuse, such as wearing masks in unsafe environments.
- Website Availability: We strive to keep the site running smoothly, but we’re not responsible for temporary outages, errors, or data loss due to technical issues or third-party services.
- Third-Party Links: Our site may include links to external websites. We don’t endorse or control their content and aren’t liable for any issues arising from them.
- Maximum Liability: In no event shall Elope Store’s total liability exceed the amount you paid for the products in question. This doesn’t apply to cases of gross negligence or intentional misconduct.
These limitations are in place to protect both you and us, ensuring a fair relationship based on mutual understanding.
📄 7. Returns, Refunds, and Exchanges
We want every costume to be magical! If it’s not, here’s our policy:
- Return Timeframe: Requests must be made within 15 days of delivery. Contact us at [email protected] with your order number and reason.
- Conditions: Items must be unused, in original packaging with tags attached, and in resalable condition. Proof of purchase is required.
- Exclusions: For health reasons, opened masks (e.g., Alien Masks) cannot be returned unless defective.
- Process: Follow the steps in our return policy (outlined on the homepage). Return shipping costs are your responsibility unless we made an error.
- Refunds: Processed within 3-5 business days after we receive the return, plus 5-10 days for the refund to appear in your account. Original shipping fees are non-refundable.
- Exchanges: Subject to availability. If your desired item is out of stock, we’ll offer an alternative or refund.
We handle all returns with care to ensure your satisfaction—because your magical moments matter to us!
🌍 8. Governing Law and Dispute Resolution
These terms are governed by the laws of the United States, specifically those of Pennsylvania. If any disputes arise, we encourage you to contact us first at [email protected] to seek an amicable solution. If unresolved, disputes may be submitted to binding arbitration in Philadelphia, PA, rather than court proceedings. This helps keep things efficient and fair for everyone.
📞 9. Contact Information
Need help or have questions? We’re here for you! Reach out via:
- Email: [email protected]
- Website: holidaycostumesale.com
- Address: 1569 Winding Way, PHILADELPHIA, US 19019
We typically respond within 24 hours on business days. Thank you for trusting Elope Store with your costume adventures—we’re dedicated to making every experience enchanting!
